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Online & On Shelf Retail Marketing Strategy for Consumer Technology

A BLOG for Retail Marketers of Consumer Technology

Epic Packaging Failures Consumer Technology Companies Make

April 7, 2017 by Patty Jensen Leave a Comment

Packaging can be one of your most important marketing tools for a consumer technology product. It provides a tangible impression of your brand and acts as a silent sales person in-store. You can have mediocre packaging but what if your packaging fails all together. Here are some ways to avoid epic packaging failures.

1) Seek input from potential retailers

If you don’t solicit input from potential retail partners, you run the risk of producing a package that can’t be merchandised in their store. Let’s say your box only stacks but in their store it is pegged. Do your leg work and see how your package is merchandised before you start the package design process. Meet with the buyer and see what they suggest regarding package format, wording and content. Show them a rendering or a prototype of your packaging so you don’t waste any time or money reprinting. You don’t have to take all of their advice, but very often they can help make or break the sales of your product and you will avoid a packaging failure.

2) Don’t stand out in all of the wrong ways

Of course you want to stand apart from your competition. You have decided that you want your product packaged in an unusual shape. This can work to your advantage if the package fits within the retailers planogram but if it doesn’t, this can be a disaster. We had a client relay the following story to us. They had placed their product in a wedge-shaped box. This posed a couple of different problems. First, it made the package deeper than it needed to be so not as many product packages could be pegged at one time. In addition, it made it so multiple boxes couldn’t be master packed efficiently. Some times you just need to fit in and not stand apart. As a result of this packaging failure, they were kicked off the shelf after the product sold out.

3) Use color to your advantage

Let’s say your corporate color is gray and red. Your brand team preaches consistency—as they should. However, in your largest retailer, their backers and pegs are gray. Your packages are large fields of gray and you don’t do any in-store shelf tests. After your product is in store and pegged it blends into the background and looks like a gray hole. Oh, and one other thing, your closest competitor also uses gray but it is a darker gray with more contrast to pop off the shelf. If you have to bend the rules for this product, and it makes sense, then do it. Perhaps the box can be white with accents of gray and red. This still maintains brand consistency but let’s the product pop and you avoid an epic packaging fail.

Everyone has made packaging failures. Even the big guys. Remember Tropicana?

Tropicana Package Update

packaging failures

Patty Jensen
Patty Jensen
VP, Account Services — JDA, Inc. Retail Ready Design
Patty Jensen is Vice President of Account Services at JDA, Inc., a graphic design firm that specializes in supporting companies’ branding and retail efforts with a Unified Marketing approach.

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